2022 Conference was held on September 8th - 10th 2022 at Marlborough Events Centre, Blenheim.

The call of the Master Joiners Inspired to lead conference has arrived. Held in the beautiful Marlborough, delegates were presented with enriched interactive conference content through workshops, six breakout sessions and numerous networking opportunities.  With the latest hot topics in and around the industry; delegates engaged and learnt more industry knowledge and business best practice.  Inspired to lead conference was a high-end program of high-quality speakers and facilitators.  Members were inspired with a program which deepened their existing knowledge, found new perspectives, and discovered how pivoting a just a little can grow and inspire what you do and how you do it.  The annual excellence awards gala dinner, and a fantastic range of Saturday activities followed the conference business sessions to complete the conference get away experience.  

Highlights Included:

Conference Program

12.30pm | Registrations Open

1.00pm – 3.00pm | Complaint Management Workshop

On no!  I have a complaint

Everyone one day will have a complaint made to them.  It may be a small one or something of a serious nature.  When this happens it can be very challenging to know what steps to take and how to resolve the complaint.  How you react at that time will determine a good or poor outcome.  A good outcome will create a loyal customer.  A poor outcome can do immense reputational and financial damage to your business.

This workshop conducted by Trevor Slater will teach you what to do when you receive a complaint and how to minimise it escalating into a major issue. Trevor will also cover some simple complaint prevention tips.

Topics will include:

  • What people want when they complaint (and it is not always money).
  • The value of a good complaint process and how this can enhance your business
  • Fast connection with your client – to get your message through.
  • Positional negotiation
  • Interest based negotiation
  • Is that customer for me? Avoiding the 80/20 customer.
  • How to know if your client telling you all the relevant information?

3.00pm – 4.30pm | Join The Nelson Marlborough Members For A Local Tour

5.30pm | Happy hour begins in the trade exhibition hall

6.00pm | The Gathering – networking and walk’n’fork dinner

Join everyone at The Gathering with our Master Joiner laid back networking evening.  Say gidday, share your news and be rejuvenated by just enjoying being together after the fizz of 2021.

8.00am | Breakfast in the trades

Coffee Cart Sponsor

9.00am | Opening Address – National President

9.10pm | Keynote – Dr Paul Wood

Dr Wood will deliver a keynote telling his story about the role of others in his transformation from imprisoned delinquent to Doctor of Psychology working to positively impact others.

10.00am | Morning tea

10.25am | Workshop – What got me here?

Dr Wood will facilitate an interactive workshop where delegates will have an opportunity to explore and discuss how ‘what got them here’, in respect of their own performance and satisfaction. The workshop will explore and build on succession attributes and themes. Delegates will look at what needs focus, what might need to change or monitor or to avoid completely.

12.20pm | Lunch

1.15pm – 2.00pm | Break Out Session One

Concurrent Break Out Sessions:

Kitchen Cabinetry

Universal Design Principles for Liveability Kitchens

Facilitated by Helen James – Life Mark

1 in 4 New Zealanders currently identify as having some type of impairment, in just the next 8 years 1 in 4 New Zealanders will be 65+years and 90% of them wish (or will) stay in their own home. Overseas the influence of ‘age-friendly’ home alterations is increasing dramatically and well designed bathrooms, kitchens and laundries will support options to live safely and independently.

The break-out session will provide an opportunity for us to explain the concepts behind ‘age-friendly’ design for kitchens and laundry spaces, introduce some of the critical spatial layout and dimensions that should be considered and using case studies highlight some examples of where great outcomes both aesthetically and functionally have been achieved. We will also covers some great product choices e.g: side opening/ slide and hide ovens, Blum step & pullout/lockable worksurfaces, opening systems for cabinetry & boiling hot water systems that can be used easily (and safely) by people with arthritis etc.

Sponsored by Blum

Compliant Timber Joinery

Mitigating risk through confidence

Facilitated by JMFNZ

Thermally compliant timber joinery. Learn more on the new H1 Energy Efficiency requirements of the building code. We will cover what these changes mean, how timber joinery meets the thermal requirements and what your business needs to do to ensure compliance. There will be a focus on real-world situations and examples to help you navigate these changes with ease.

Sponsored by Thermawood

2.00pm – 2.45pm | Break Out Session Two

Concurrent Break Out Sessions:

Joinery Project

Increasing the health and safety performance for Small and Medium Enterprises SMEs

Presented by HASANZ & MJ

Although progress has been made in recent years to improve health and safety within New Zealand, the level of work-related harm remains high by international standards. In 2021 a pilot project was launched with the aim to build an understanding of awareness, challenges and opportunities regarding health and safety in small manufacturing businesses.

The project “Increasing the health and safety performance for Small and Medium Enterprises SMEs” is a collaboration between HASANZ registered health & safety professionals, manufacturing industry representatives, ACC, and HASANZ. It highlights the benefit of engaging with a HASANZ registered professional to ensure health and safety compliance is met, and injuries / illnesses from completing work in this sector are minimised.

During this breakout session, the findings of a joint project with Master Joiners will be shared with you. Some exciting tools and recourses will be showcased that will assist in making health & safety more accessible and straight forward in your workplace and the manufacturing industry. 

Sponsored by ACC

Succession Planning

it’s a journey not a destination

Facilitated by Matt Bonner – Bakers Tilly Staples Rodway

It is estimated that 75% of private businesses are still owned by the business founder.  You may have heard the term ‘Succession Planning’ – Matt will cover off what this means and give practical examples of what this looks like for different business situations.  Succession planning is something all business owners need to start thinking about, and not just when you are ready to retire.

Sponsored by Steelfort

2.45pm – 3.20pm | Break Out Session Three

Concurrent Break Out Sessions:

Creating Alternative Pathways for Secondary Transition building a talent pipeline

Facilitated by Mandy Regan – Principal Advisor Secondary Transitions, Ministry of Education

“How can the Joinery Association and individual businesses benefit from collaborating with schools and tertiary?

Joinery is not currently in the top three preferred pathways of students looking at construction related apprenticeships.  What are the ways the joinery sector can raise its profile within education?

Hear how you can engage with schools to support building a diverse workforce for the future.

Sponsored by WDC: Waihanga Ara Rau

Building a value creating team that is aligned to your vision

Facilitated by Mark Lovegrove, Focussed Business Improvement

In this breakout session Mark will share his experience in building high performing teams that understand your vision for the business and work together to create real value for your customers, suppliers, other team members and you as the business owner.

Business owners rely on the team that surround them, and the owners success in achieving their long term goals and objectives is heavily influenced by how that team performs.

At this break-out session you will hear ideas on how to understand where your team is at, where the gaps are, and how to build them into the team that will support you in your long term goals and aspirations.

Mark Lovegrove runs his own coaching and consulting business where he helps business owners, leaders and team members to enjoy their journey so they deliver real value to those that depend on them. He has experience working in and for both small business and corporates, with a focus on engineering, manufacturing, and service industries.  Mark started his career as a mechanical engineer, and has held a number of senior leadership positions in a wide range of industries.

Sponsored by Woodman Hardware and Software Ltd

3.20pm - 3.45pm | Afternoon tea

3.50pm – 4.30pm | Keynote: Leading High Performing Teams

Stephen Nelson, Board Chair Maycroft Construction

4.30pm – 5.00pm | Closing Presidents Address – Leading for the future

Andrew Reilly – National President

10.15am – 3:30pm | Partners Program

This option is full

Experience Marlborough – Join the tasting tours at Wither Hills, Gin tasting at Elemental Distillers, Chocolate tasting at Makana Chocolate Factory.
Pick up and drop off at the Event Centre.

6.30pm – 9.00pm | Networking and quiz night competition

This Event Is Full

Join your hosts; Master Joiners and Hettich at the Master Joiner’s Quiz night competition with food and beverages.  Join our quiz master’s from Hettich and one our own Executive Committee members; Kristine Holmes who will give you a quiz experience that will test the very best quiz goer.   The evening begins at 6.30pm at the Dolce Restaurant within easy walking distance to all accommodation.

Sponsored by Hettich

8.00am | Breakfast in the trades

Coffee Cart Sponsor

9.00am – 9.40am | Motivation Speaker, Simon Reiter

Hear Simon’s story of resilience, determination recovery from a shock tragedy which threatened his way of life.  Simon’s story demonstrates how it is the small miracles which make up the journey of life.

10.00am | Saturday Activities Bus Pick up begins from 10.00am

10.00am | Saturday Activities Bus Pick up begins from 10.00am:

Option 1 | Lunch and Wine blending session at Framingham (10.00am – 3.00pm)

This option is full

This premium winemaker tour has been crafted as a hands-on winemaking experience in which you can blend and create your very own signature bottle of Marlborough sauvignon blanc to take home. Your tour includes a guided tour of an organic vineyard and inside a working winery, during which your senior wine guide will explain the winemaking process from vineyard to bottle. You will then be guided through a wine blending session during which you can create and test blends to suit your palate, before creating your very own signature bottle of Marlborough sauvignon blanc. Your tour finishes with a gourmet platter lunch and a guided tasting of the winery’s suite of wines.

Option 2 | Marlborough Sounds cruise and platter lunch (10.00am – 2.30pm)

This option is full

Relax and enjoy the stunning Marlborough Sounds at the top of New Zealand’s South Island. As you cruise through the Sounds discover the natural beauty of the Queen Charlotte Sound/Tōtaranui. Enjoy a delicious seafood lunch onboard.

Option 3 | Wine tasting tour including lunch – Saint Claire and Makana (10.00am – 4.00pm)

This option is full

Enjoy an exclusive full day tour of the Marlborough wine region featuring behind the scenes tours, hosted wine tasting and reserve-grade wines. Enjoy a ‘celebration of Marlborough’ platter at renown winery St Clair.

Option 4 | Queen Charlotte Sound Guided Kayak and Lunch (10.00am – 3.30pm) for group of 10.

This option is full

Four hour guided kayak in Queen Charlotte Sound, and lunch.

Option 5 | Marlborough Sounds Cruise and Kaipupu Walk – (10.00am – 2.30pm)

This option is full

Explore Kaipupu Wildlife Sanctuary, where you’ll have time to walk the easy 2.7km loop track, checking the little blue penguin/kororā nesting boxes along the way. Spot the rich native birdlife and soak in the views.

Option 6 | Old Cobb Cottage tour and Lunch at the Vines Village – (10.00am – 2.30pm)

This option is full

Tour  the historical cobb cottage and lunch in the atmosphere at the Vines Village.

Option 7 | Scenic cruise of Pelorus/ Kenepuru Sounds Includes Lunch– (10.00am – 2.45pm)

(minimum of 15 required) https://marlboroughtourcompany.smugmug.com/Tours-and-Cruises/Pelorus-Mail-Boat/ 

Includes private transfers to Havelock, scenic 3hr cruise of Pelorus/ Kenepuru Sounds, lunch onboard vessel

Itinerary:

10.00am Pick up guests from Marlborough Event Centre

10.45am Arrive Havelock, board Mailboat

11.00am Depart Havelock

Scenic cruise with lunch onboard

2.00m Arrive Havelock, board coach

2.45pm Arrive Marlborough Events Centre

6.00pm - 11.00pm | Annual Excellence Awards Gala Dinner

This Event Is Full

Buses to collect attendees from pickup point.

Join the annual excellence awards celebrations and discover who will be take away the Supreme Award in 2022.  Hosted by one of our favourite Master Joiner MC’s and the beats for great dancing provided by the Grumpy Monkeys band, you will not want to miss this year’s awards celebrations.  Attendees also have access to the venue’s exhibition and audio-visual story telling. 

Conference Accommodation

If delegates require additional dates either side of the conference dates they should advise the hotel at the time of booking.  Download this PDF for a list of accommodation near the conference venue.

Check in on Thursday 8th September and check out on Sunday 11th September 2022:

68 rooms held

Chateau & Superior Studios: $229 per room per night, inc GST.

Executive & Grande Studios: $309 per room per night, inc GST.

Two bedroom penthouse: $ 450 per night, inc GST. (2 rooms) 

https://www.marlboroughnz.co.nz/

Check in on Thursday 8th September and check out on Sunday 11th September 2022:

44 rooms held

Standard Rooms: $145 per room per night, inc GST.

Superior Rooms: $150 per room per night, inc GST.

Executive Rooms: $185 per room per night, inc GST.

(Delegates should mention they are delegates of the MJ conference when they book).

https://marlboroughhotel.co.nz/

Conference Exhibitors

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