Consumer Complaints Form

Contact Us
  • Please complete this form and submit to lodge you complaint.

  • Who is the Master Joiner you are complaining about?

  • Tell us about your complaint.

  • Terms and conditions of the Master Joiners Complaint process A. The New Zealand Joinery Manufacturers Federation will handle this Complaint, no otherparties should be contacted or involved without the New Zealand Joinery Manufacturers Federation’s permission. B. If independent Mediation is recommended by the New Zealand Joinery Manufacturers Federation and is agreed upon by both parties of the complaint, both parties will be expected to share the full cost and abide by the outcome. Quotes for fees may be made available ahead of any mediation. C. All information submitted will be shared with both parties and is confidential. D. The New Zealand Joinery Manufacturers Federation agrees to do its best to resolve all complaints fairly, but your legal contract will always be with the Master Joiner Member. E. Any slighting against the New Zealand Joinery Manufacturers Federation or any of it’s members will be legally acted upon.
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